TEI BRAKES
Enter your order number and the email you used at checkout, and we'll point you straight to the live status for that shipment.
Live carrier scans are shown on your order page. Both routes below are password-free — pick whichever suits you:
Enter the same email address and we'll send a 6-digit code. Your orders and their live tracking appear straight away — there is no password to create or remember.
Sign in with a one-time codeOnce your order ships we send an email carrying the carrier, the tracking number and a personal tracking link. Opening that link shows live carrier scans and needs no sign-in at all.
Still stuck? Contact us with your order number above and we'll trace the shipment for you.
Your order number is in the order confirmation email we sent when you checked out, and it looks like #1234. When your order is dispatched, a second email follows with the carrier and the tracking number. If you can't find either, contact us with the email address you ordered with and we'll trace the shipment for you.
